Subscriptions
A subscription is a recurring payment plan that a customer has subscribed to.
Subscriptions can be viewed in the Payify dashboard by going to Payments > Subscriptions. Detailed information for each subscription is available from that list and accessed by clicking the View button.
Subscriptions
The following details the information available from the Subscriptions section
- Name - The plan name for this subscription.
- Customer - The customer subscribed to this subscription's plan.
- Begin date - The date the subscription began.
- End date - The date the subscription is set to end.
If there is no subscription length set for this subscription's plan, this field will be blank.
- Status - The current status of this subscription.
Canceling a subscription
In some situations it may be necessary to cancel a customer's subscription on their behalf.
To cancel a subscription:
- Go to Subscriptions and click View on the subscription you would like to cancel.
- Click the 3-dot button and from the menu choose Cancel subscription.
- In the Confirm cancelation dialog, Click Ok to complete the cancelation.
Billings
At the beginning of each billing cycle your customers will be charged with the card they have on file. A summary of these recurring payments can be viewed on the subscription detail page under the Payments section.